- Lead Avalara’s compliance & content platform programs as Technical Program Manager and Interim Product Owner, driving enterprise-grade scalability, roadmap execution, backlog ownership, and stakeholder alignment across AEM and backend ecosystems. - Established governance frameworks including Objectives and Key Results (OKRs), Quarterly Business Reviews (QBRs), and KPI dashboards, enabling proactive compliance readiness, improved delivery predictability, and faster time-to-market for tax-driven initiatives. - Owned the AEM portfolio delivery, overseeing multiple parallel workstreams (content authoring, design, analytics, and backend integrations) and ensuring roadmap alignment, release synchronization, and enterprise-wide adoption of AEM as a digital experience platform. - Pioneered AI-powered workflows (ChatGPT, Cursor, Amazon Q, Perplexity) to automate backlog grooming, sprint documentation, Confluence/Miro reporting, and developer utilities - reducing manual effort by 40%, accelerating onboarding, and boosting release confidence. - Optimized vendor collaboration and program budgets, ensuring cost-effective multi-vendor delivery while fostering collaboration across design, engineering, QA, analytics, and content teams to achieve enterprise objectives.

- Lead Avalara’s compliance & content platform programs as Technical Program Manager and Interim Product Owner, driving enterprise-grade scalability, roadmap execution, backlog ownership, and stakeholder alignment across AEM and backend ecosystems. - Established governance frameworks including Objectives and Key Results (OKRs), Quarterly Business Reviews (QBRs), and KPI dashboards, enabling proactive compliance readiness, improved delivery predictability, and faster time-to-market for tax-driven initiatives. - Owned the AEM portfolio delivery, overseeing multiple parallel workstreams (content authoring, design, analytics, and backend integrations) and ensuring roadmap alignment, release synchronization, and enterprise-wide adoption of AEM as a digital experience platform. - Pioneered AI-powered workflows (ChatGPT, Cursor, Amazon Q, Perplexity) to automate backlog grooming, sprint documentation, Confluence/Miro reporting, and developer utilities - reducing manual effort by 40%, accelerating onboarding, and boosting release confidence. - Optimized vendor collaboration and program budgets, ensuring cost-effective multi-vendor delivery while fostering collaboration across design, engineering, QA, analytics, and content teams to achieve enterprise objectives.

- Spearheaded enterprise architecture strategies delivering scalable digital transformation across multi-region rollouts. - Led the end-to-end delivery and operational support of enterprise-grade digital experience platforms, enhancing user engagement and accelerating content deployment efficiency by 35% through seamless integration with centralized data and content systems. - Directed Agile delivery frameworks and roadmap planning for global B2B and B2C platforms, accelerating adoption across cross-functional teams. - Orchestrated RFP responses and architecture blueprints for multimillion-dollar engagements, boosting client win rate by 20%. - Managed AMS and CI/CD adoption, implementing DevOps best practices that reduced release cycles and enhanced delivery quality.